Frequently Asked Questions

Shipping & Orders
📦 Where do you ship? – We currently ship Australia-wide. International shipping is unavailable for now.
🚀 How long does shipping take? – Orders typically arrive within X days, depending on location.
💳 Can I change/cancel my order? – Hit us up ASAP, and we’ll do our best to help before it ships.
Returns & Exchanges
🔄 Can I return my order? – Yep! You’ve got 30 days to send it back for a refund.
📩 How do I start a return? – Just reach out, and we’ll send you a free return slip.
💰 When will I get my refund? – As soon as your return is processed!
Sizing & Care
📏 How do I find my size? – Check out our [Sizing Guide] for measurement tips.
🧼 How do I care for my gear? – Gentle machine wash only—keep it fresh without harsh detergents!
Other Stuff
🐶 Can I just send you pics of my cute dog? – YES. Always.
📩 How do I contact you? – [Contact Us] anytime—we love hearing from you